Quality Assurance and Risk Manager
Lisa Sheppard, MSN, RN
Lisa Sheppard, MSN, RN, is PMC’s Quality Assurance and Risk Manager. Lisa focuses on providing clinical support for our teams by developing system-wide quality and risk processes and ensuring clinical compliance.
Lisa comes to the PMC corporate team from her position as inpatient psychiatric program director, where her leadership guided the care of more than 800 patients experiencing mental health crises annually. Lisa’s extensive experience in hospital leadership, patient-care operations, and clinical care make her a resource for PMC teams on their quality journey. While most of Lisa’s 20 years of nursing experience is in the hospital environment, she has also worked in home health, hospice, and clinic settings and has served as adjunct nursing faculty. Through her various areas of nursing experience, Lisa realized her true passion in nursing lies in ensuring those experiencing mental health concerns have access to evidence-based and high-quality mental health care.
Lisa started her nursing career as a licensed practical nurse and then advanced to a Registered Nurse. In 2020, she completed a Nurse Executive Master’s of Science in Nursing degree from Walden University.